PRIVACY · 10 NOVEMBER 2026

Your privacy.

This notice covers Simple Gym (coming soon). The Fitness Helper app has its own privacy policy.

Information we use

We keep your name, email, membership details, package balance and expiry, bookings, attendance and payment references to manage your training. If you contact us, we keep your message and contact details so we can help.

Who can access it

Authorized gym staff and service providers helping us run and protect the service may handle this information. Some information may be processed outside Hong Kong. We do not sell your personal information or use advertising trackers.

Keeping and deleting information

Your account records are kept while your membership account is active. You can delete your account yourself. This removes your account and associated gym records from the service. Some backup and security records may remain until their retention periods end.

Account deletion does not cancel a payment agreement or resolve a refund. Calendar events and copies you have shared need to be removed separately.

Your choices

For access, corrections or privacy questions, contact gym support. For information stored by the app, see the Fitness Helper privacy policy.